Privacy Policy
Last Updated: 2026
This Privacy Policy explains how Luckywave (orchardhousehebden.co.uk) collects, uses, and protects your personal information. We are committed to safeguarding your privacy in accordance with UK data protection laws, including the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
Information We Collect
We collect the following types of information when you use our website:
- Personal Data: Name, email address, and other contact information you voluntarily provide when contacting us or subscribing to our services.
- Technical Data: Your IP address, browser type, device information, and operating system.
- Cookies: Data stored through cookies and similar tracking technologies (see Cookie Policy below).
- Usage Data: Pages visited, time spent on site, links clicked, and your interaction patterns with our content.
How We Use Information
We use the information collected for the following purposes:
- Analytics and performance monitoring to understand how visitors use our site.
- Affiliate tracking to monitor referrals and commissions from casino partners.
- Site improvement, including troubleshooting and optimising user experience.
- Sending newsletters, promotional content, and updates (only with your consent).
- Complying with legal obligations and protecting our legitimate interests.
Cookie Policy
Our website uses cookies to enhance your experience and gather analytics data. The types of cookies we use include:
- Essential Cookies: Required for site functionality and security.
- Analytics Cookies: Help us understand visitor behaviour through services such as Google Analytics.
- Affiliate Tracking Cookies: Used to track referrals to our casino partners and ensure proper commission attribution.
- Marketing Cookies: Enable personalised advertising and retargeting campaigns.
You may opt out of non-essential cookies through your browser settings or by using our cookie consent tool on the website. Disabling cookies may affect site functionality.
Third-Party Links
Our website contains links to casino operators and affiliate partners. We are not responsible for the privacy practices, policies, or content of these third-party websites. We strongly encourage you to read the privacy policies of any external sites before providing personal information. Your use of third-party sites is at your own risk and governed by their own terms and conditions.
Your Rights
Under UK data protection law, you have the following rights:
- Right of Access: You may request a copy of the personal data we hold about you.
- Right to Rectification: You may request correction of inaccurate or incomplete data.
- Right to Erasure: You may request deletion of your personal data (subject to legal exceptions).
- Right to Restrict Processing: You may limit how we process your information.
- Right to Data Portability: You may request your data in a structured, portable format.
- Right to Object: You may object to certain processing activities, including marketing communications.
To exercise any of these rights, please contact us using the details provided below.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Typically:
- Subscriber and contact information is retained for the duration of our relationship plus a reasonable period for legal compliance.
- Analytics and usage data are generally retained for up to 12 months.
- Affiliate tracking data is retained in accordance with commission calculation and dispute resolution requirements.
You may request deletion of your data at any time, subject to legal obligations.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your rights, or have concerns about our data practices, please contact us at:
Email: [email protected]
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent authority for data protection.